Privacy Policy
Introduction
We are committed to respecting your right to privacy and protecting your personal information when you visit garwoodjeangilles.ca and use our services. To provide our products and services in a way that meets your specific needs and interests, it is necessary to collect, process, and retain certain personal information.
We take the protection of your personal data very seriously and want to be transparent about the types of information we collect, how we use it, and the recipients with whom it may be shared. This Privacy Policy is intended to inform you of your rights and the choices you have regarding the use and retention of your personal information.
Purpose of this Policy
This Privacy Policy applies to the garwoodjeangilles.ca website and its associated products and services. Your use of our website is also governed by our Terms of Use. By using our site, you agree to the terms of these Terms of Use and this Privacy Policy.
From time to time, we may launch new products and services. If these result in significant changes to the way we collect, use, or share your personal information, we will update this policy or provide additional notifications to inform you of such changes.
Personal Information We Collect and How We Use It
For the purposes of this Privacy Policy, personal information refers to “any information that can directly or indirectly identify you.” The type and extent of personal information collected depend on your use of the website and the services to which you subscribe.
1. Account Data
We collect information when you inquire about or subscribe to our services. This typically includes:
Full name
Email address
Phone number
Mailing address
This information allows us to create and manage your account, communicate with you, and tailor our services to your preferences. You may choose to provide additional information to configure and personalize your account, update existing information, and manage your communication preferences at any time.
2. Usage Data
Usage Data relates to your interaction with our website and may include:
IP addresses, MAC addresses, and cookie data
Device type, browser type, operating system, and language settings
Pages visited, visit duration, and interactions with our services
This information helps optimize navigation, diagnose technical issues, and improve your user experience.
What is a Cookie?
A cookie is a small file stored on your device that facilitates navigation, retains your preferences, and enhances the user experience. We use cookies to:
Store your preferences and record visited pages
Customize content based on your browser
Improve overall user experience
Deliver targeted advertising via our partners
You can manage cookie preferences through your browser settings.
Sharing of Personal Information
We do not share any mobile information with third parties or affiliates for marketing purposes. Sharing with subcontractors providing support services, such as customer service, is permitted. All other uses exclude text message opt-in data, which will never be shared with third parties.
We implement technical and organizational measures to protect your information, including encryption and access controls. However, no data transmission or system is completely secure.
To protect your account, use a strong, unique password, never share it, log out after use, and immediately change it if unauthorized use is suspected.
Deletion of Personal Information
You may request deletion (or anonymization) of personal information collected within the past 12 months, subject to certain legal exceptions:
Unresolved account issues (e.g., unpaid balances, disputes)
Legal, tax, or accounting obligations
Necessity to retain information for fraud prevention or website security
Deleting your information may limit access to certain features or services. To request deletion, contact us via the “How to Contact Us” section.
Notice to Canadian Residents (PIPEDA)
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we adhere to the following principles:
Accountability
Purpose specification
Consent
Limited collection and use
Accuracy of information
Safeguards
Openness and access
Limited Collection
We collect only the information necessary to provide our services and comply with legal obligations.
Corrections and Access
You may correct your information via your account settings. For assistance, contact us via the “How to Contact Us” section.
International Transfers
Your information may be processed by service providers in the United States under confidentiality agreements, with the obligation to destroy or return the information after processing.
Use by Children
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent and discover your child has provided information, please contact us immediately.
Updates to this Policy
We may update this policy at any time by posting the revised version on the website. We recommend reviewing it regularly to understand changes and their impact on your personal information.
For questions, please contact us via the “How to Contact Us” section on the website.
